DUMAC is constantly looking for candidates to fill new positions that are created due to our growth. Our staff growth has been based on market penetration and our geographic and product expansion.
Our growth is predicated on finding the right person, so we often have positions that may not be advertised and we have even created positions for candidates that demonstrate abilities that closely fit the needs and requirements for our industry.
If you think you have the drive and the talents that could help our company serve our customers and grow, feel free to submit your resume.
Positions that are currently available:
Quick Service POS Support Analysts/Trainers (Syracuse, NY)
Quick Service Help Desk Analyst (Syracuse, NY)
Software Application Developer (Syracuse, NY)
Installation Technician (Syracuse, NY)
Product Change Administrator (Syracuse, NY)
Warehouse Receiver (Syracuse, NY)
Resumes can be emailed to jobs@dumac.com
Quick Service POS Support Analysts/Trainers (Syracuse, NY)
We seek individuals with quick service restaurant management experience and technical background to deploy and support our POS systems. This position provides telephone support, system staging, troubleshooting and on-site training services to our nationwide network of customers.
In addition to knowledge of restaurant management, the ideal candidates will have Windows PC, network and POS experience. The candidate should possess an enthusiastic and positive attitude with good problem solving skills. Overnight travel is required.
In return, we offer competitive compensation and a comprehensive benefit package including paid training, medical and dental insurance and a 401k plan with employer matching contributions.
No phone calls please. Email your resume and salary history or requirement to jobs@dumac.com
Download job description: QS Support Analyst
Quick Service Help Desk Analyst (Syracuse, NY)
Help Desk Analysts diagnose and resolve POS hardware and software problems via telephone and remote connection for our Quick Service customers located across the US, Aruba, Puerto Rico and the Virgin Islands.
You’ll need to the ability to deal with customers and maintain appropriate communication with them over the phone or via email. You should be a sharp listener, with creative questioning and good note-taking skills which are needed to gain a clear understanding of the software application and needs, in order to provide an effective solution.
Your background in the quick service industry and/or help desk would be a plus. If you know and like the Quick Service industry but want to get out of the everyday restaurant tasks, this might be the career for you.
In return, we offer competitive compensation and a comprehensive benefit package including paid training, medical and dental insurance and a 401k plan with employer matching contributions.
Email your resume and salary history or requirement to jobs@dumac.com
Download job description: QS Help Desk Analyst
Software Application Developer (Syracuse, NY)
Our software application developers work on enhancing our web-based and desktop applications. You will use your expertise in MS-SQL and in-depth knowledge of VB 6 and .Net in providing applications that are market driven.
In return, we offer competitive compensation and a comprehensive benefit package including paid training, medical and dental insurance and a 401k plan with employer matching contributions.
Email your resume and salary history or requirement to jobs@dumac.com
Download job description: Application Developer
Installation Technician (Syracuse, NY)
Travel across the country installing POS and CCTV systems at some of largest fast food franchise concepts. As an Installation Technician, you will be trained how to install systems providing complete customer satisfaction. Once trained, you will be your own boss on the road with a job to do and the pride to do it the best.
You’ll need to the ability to work alone and with a team, have the “can do” attitude to get the job done right and on time. You will need experience running and terminating network cabling and have a general aptitude with PCs. If you are a “jack of all trades”, you’ll use all your talents working for a company in business for almost 60 years.Your background installing network, CCTV or telephone cabling and your ability to think on your feet and solve problems will make you a good candidate.
In return, we offer competitive compensation and a comprehensive benefit package including paid training, medical and dental insurance and a 401k plan with employer matching contributions.
No phone calls please. Email your resume and salary history or requirement to jobs@dumac.com
Download job description: Installation Technician
Product Change Administrator (Syracuse, NY)
You will be responsible for communicating with customers and assisting analysts in implementing product changes to customer’s POS database. In addition, you will be managing and coordinating these updates to the databases. A high level of customer service skills and organization along with the ability to handle multiple projects and constant juggle priorities is important.
Candidates should possess an enthusiastic and positive attitude with good problem solving skills.
In return, we offer competitive compensation and a comprehensive benefit package including paid training, medical and dental insurance and a 401k plan with employer matching contributions.
Email your resume and salary history or requirement to jobs@dumac.com
Download job description: Product Change Administrator
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Warehouse Receiver (Syracuse, NY)
DUMAC Business Systems is seeking a dependable and dedicated person to work in our warehouse handling shipping and receiving duties along with pulling/picking orders for systems to be installed. Job requires the person to work efficiently and accurately.
Position requires good communication and telephone skills, good organizational and follow up skills, basic PC skills (email, Excel, etc) and the ability to work in a fast paced environment and meet shipping deadlines.
Applicant must be able to lift up to 50lbs regularly throughout the day and be available to work Mon-Fri 8:00am-5:00pm with some after-hours work required.
Requires High School diploma or GED; some receiving experience along with a familiarity with UPS and FedEx shipping are a plus.
In return, we offer competitive compensation and a comprehensive benefit package including paid training, medical and dental insurance and a 401k plan with employer matching contributions.
Email your resume and salary history or requirement to jobs@dumac.com
Download job description: Warehouse Receiver