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Why Digital Dining and DUMAC? Are you still using paper guest checks? Are you certain that items delivered from the kitchen and the bar are being properly accounted for? Industry averages show that restaurants routinely increase their net profits by 6-10% with a Point Of Sale system like the ones from DUMAC. If your restaurant had $500,000 in annual sales your system could be paid for in less than 6 months. What would you do with an extra $30,000-$50,000 per year? Return to top |
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Built For the Independent Digital Dining was designed specifically for the independent restaurant. Since you have very different needs than a 500-store chain, why use the same system? Digital Dining makes it easy to add menu items, run reports, and obtain valuable information needed to run your business successfully. The data is readily available when you need it. With your current system, have you ever tried to determine how many dinners you served, by the hour, last Mother’s Day? With a couple of clicks of the mouse, you will have that information at your fingertips. Return to top |
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Simple Upgrades When was the last time you upgraded your current system? Did you need to replace the whole system or cash register? With Digital Dining, if you want to take advantage of the latest and greatest features and enhancements, simply upgrade your software. Unlike other Point of Sale companies, Digital Dining does not manufacture hardware and has no motivation to sell you more equipment. You may choose to refresh certain hardware components within your system, but you will never need to buy another complete system again! Return to top |
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Integrated CCTV (Camera’s) A lot of systems show you what wait staff or bartenders are serving but wouldn’t it be nice to actually see what they are ringing up? Our integrated systems allow you to watch what is rung up on a terminal as it is being served. Use our search capabilities to look at video of a specific time frame and record, review, and easily burn to CD any occurrences you wish to save or forward to the authorities. Our systems also allow for high speed access so you can watch your restaurant from a remote location. Return to top |
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The Hardware Choice is Yours Does your current Point of Sale offer you the option of selecting the hardware that best suits your needs, or do they only offer only one option? Can their hardware easily be updated to the latest industry standards or is it proprietary? One size does not fit all. Digital Dining provides you with the flexibility of using numerous hardware platforms from the industry’s leading manufacturers. Take a modular approach with computer and touch screen components, or choose an all-in-one POS terminal from Panasonic, NCR or IBM. Dumac also offers printers, scanners and other peripherals from Epson, Handheld Products, Symbol, and Digital Persona, providing you years of reliability. Return to top |
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Control with the Touch of a Finger
Are you familiar with “buddy punching”? “Buddy Punching” occurs when one employee punches in or out for another employee for the purpose of financial gain. With Digital Dining’s biometric fingerprint technology, employees must use their fingerprint to punch in and out. This completely eliminates “buddy punching.” The fingerprint also forces the manager to go to the terminal to authorize voids, discounts, and other important functions. If you are using keys, cards or numbers, do you really know who’s using them? If co-workers are giving access to keys, cards, and numbers, there is no telling what might be compromised. |
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Take orders right from the table
How can you stop lines from forming at a wait station and provide even faster service to your customers? A handheld from DUMAC allows servers to take orders right at the table and send them to the bar or kitchen as they are entered. In some cases, a runner could have a round of drinks to a table before the table is finished ordering their appetizers. You can also include mag stripe readers so customers never lose sight of their credit cards as they are swiped at the table. |
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Tired of High Credit Card Fees There is no less-expensive way to process credit cards than through Digital Dining. How much does it currently cost you to process credit cards? Does your current or prospective Point of Sale system force you to incur additional transaction fees? Unlike many other systems, Digital Dining communicates directly with all the major credit card processors. This eliminates the additional expense you may spend to process with other POS systems. Digital Dining was also the first restaurant POS provider to offer direct high-speed authorization and settlement with American Express. This eliminates the transaction fee that processors charge just to move your data to American Express, expediting the settlement process and getting the funds in your bank account much faster. Return to top |
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Offer High Quality Gift Cards Without The High Costs Does your current or prospective system make it easy to sell, promote, and redeem gift cards? Are you forced to process gift cards through a 3rd party that charges you a fee if you sell, redeem, or check a balance of a gift card? Are you forced to buy their gift cards and process your credit card transactions through them? Digital Dining lets you offer gift cards without the high reoccurring fees. There are no fees to sell, redeem, or check balances. You can even re-issue the cards once the balance is zero. In addition to eliminating fees, Digital Dining also allows you to easily create promotions to increase gift card sales. Return to top |
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Increase Check Average Do you ever wonder how to get that regular customer to order appetizers? How about getting them to try one of your fantastic desserts? Digital Dining allows you to offer messages or coupons on each check based on what the customer did or did not order. For example, if they order an entrée but no dessert, offer them a coupon for a discounted or free dessert on their next visit. Not only will most take you up on the offer, but they will also continue to add desserts on future visits. Return to top |
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Kitchen Video Are you still walking hand written dupes to the kitchen? Are orders difficult to read? Are you using a printer that can run out of paper in the middle of a busy meal period? Have prep tickets ever been lost? Now there is a better way to communicate orders to the kitchen. For years, fast food restaurants have used kitchen video. Now, Digital Dining and QSR offer this technology to full service restaurants. The orders are displayed chronologically with actual ticket time, table number, and server name easily visible. Return to top |
| Accounts Receivable How much time each week or month do you spend preparing and billing invoices to your charge customers? Digital Dining allows you the ability to print a personalized check for the customer to sign at the end of their meal. Periodically, simply print the statements, place them in windowed envelopes, and mail them. All charges are itemized including date, amount, tax, tip, and total. When the payment arrives, simply apply the payment to the appropriate account. You can even determine who is current and who is in arrears. Return to top |
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Easy Take Out and Delivery Is your menu available for take-out or delivery? Have you considered increasing revenue through take-out or delivery, but feel it is too complicated? Digital Dining makes implementation easy. Use the integrated caller ID or enter the customer’s name or phone number and quickly reference a customer’s most recent order and special instructions. If the order is for later that day or week, have the system hold the order and automatically send it to the kitchen at the appropriate time. Delivery orders are assigned to drivers and their status is easily reviewed. Return to top |
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Grow Your Business with Your Existing Customers How much do you currently spend on advertising? Is it effective? It is more cost effective to entice a current customer to return than to establish new ones. Digital Dining’s Frequent Diner features allow you to better market to your existing customer base. Simply enroll a customer in a plan and they automatically begin earning points through purchases towards future rewards. Use the database to communicate with your customers and even send them a birthday or anniversary greeting with an offer to spend their special day at your restaurant with family and friends. You could reduce your advertising expenses while dramatically increasing sales. The possibilities are endless! Return to top |
