It was July - the height of the busy season for McQuade's Marketplace, a three-store supermarket serving Rhode Island and Connecticut. After facing consistent issues with his point-of-sale (POS) system, including problems with reporting and archiving capabilities, frequent couponing glitches, and difficulty processing information from the store's pharmacy, Store Owner Michael McQuade decided it was time to upgrade. Left with only two weeks before maintenance would be shut off on his current system, McQuade was faced with the challenge of finding a new POS partner during the busiest month of the year.
After significant research, conversations and meetings, McQuade decided he was going to partner with DUMAC Business Systems, Inc. "I want it installed it two weeks," said McQuade. Phil McCarthy, vice president of DUMAC, chuckled, thinking McQuade was joking with the quick turnaround time. "I'm serious," McQuade said.VIEW CASE STUDY
Harvest Market, Vista Foods and Sully's Superette are three of New Hampshire's premiere community grocery stores. Owned and operated by Associated Grocers of New England (AGNE), the three retailers have grown by continuously looking for ways to enhance the shopping experience for customers and make their business operations more efficient. Harvest Market, Vista Foods and Sully's Superette have rich heritages of success.
Harvest Market currently operates two stores in Wolfeboro and Bedford, N.H. The Wolfeboro store was purchased in 2008 from Denis Devylder, an AGNE customer and the Bedford store was part of AG Supermarkets' purchase of the Allegro's Supermarkets in 1989. The Harvest Market brand within AG Supermarkets represents a high quality, reasonably priced mix of traditional and specialty products within all its perishable and non-perishable departments.VIEW CASE STUDY
Since opening its doors in 1981, Matherne's Supermarket, a family-owned business, has been known throughout the River Parish and Baton Rouge communities for its great service, great value and great specialty items. The company, which originally started as a convenience store, has since grown to four locations and now offers an extensive selection of farm-fresh produce, quality meats, fine wines and homestyle bakery and deli products. Each location offers something unique for its customers, but all consistently deliver friendly service, competitive prices and a fast and convenient shopping experience.
A member of Associated Grocers, Inc., Matherne's has grown over the years by continuously looking for ways to enhance the shopping experience and make operations more efficient. For example, Matherne's was one of the first supermarkets in Louisiana to switch to scanning with its POS system in the mid-1980s. Staying current on the latest technologies that help improve the business and enhance the overall shopping experience for customers has played an important role in Matherne's Supermarkets' continued success.VIEW CASE STUDY
Since opening its doors in 1922, Langenstein's has been known as the "go to" place for groceries and gourmet food items in New Orleans.
Michael Langenstein, the founder of Langenstein's, began by serving meats and seafood out of a small corner store. The store performed well and eventually moved to a larger location. Langenstein expanded services over the years by selling prepared gourmet meals and providing specialty food items that couldn't be found anywhere else. Today, with three locations in Louisiana, it continues as a fifth generation family owned and operated business and the oldest full service grocery store in New Orleans.VIEW CASE STUDY
Oregon Dairy has evolved significantly since its beginnings as a family farm in 1952. Over the years the business progressed from a small dairy store selling fresh eggs, milk and produce into a full-service community grocer serving residents of Lancaster County, Pennsylvania.
While remaining true to its roots, the third-generation, family owned company has grown by adding new amenities that support its mission of "creating extraordinary experiences." Oregon Dairy now includes a supermarket, restaurant, gift shop and bakery—all on the original location, which still features a working farm.VIEW CASE STUDY
Macey's and Lin's are two of Utah's premiere community grocery stores. Owned by Associated Food Stores (AFS), the two retailers have grown by continuously looking for ways to enhance the shopping experience for customers and make their operations more efficient.
Macey's and Lin's have rich heritages of success. Walt Macey and Dale A. Jones opened the "Save-A-Nickel-Market" in 1947. That small, single store in Rose Park, Utah eventually grew into the multi-store chain know today as Macey's. Purchased by AFS of Salt Lake City in 1999, Macey's has built its brand on providing a fun, family-focused shopping environment. Macey's operates 12 locations throughout Utah.
The first Lin's Store was founded by Lin and Reva Orton more than 50 years ago. The store made its mark in Cedar City, Utah by providing customers with high quality meats and customer service. Lin's, like Macey's, was acquired by AFS in 1999. With seven locations across Utah, Lin's remains committed to upholding the values it was founded on: friendship, quality and value.VIEW CASE STUDY