President and Chief Executive Officer, Co-Chairman
Howard (second generation ownership) officially joined DUMAC as the 18th employee on May 1, 1979 after graduating from Broome Community College with an AAS degree in Marketing Sales. During the past 37 years, Howard has been instrumental in the growth and success of DUMAC and spearheaded DUMAC's entry into the hospitality industry in 1982, which today services customers across North America and Hawaii. Howard has served on numerous industry and manufacturers advisory boards. Since 2009, DUMAC has grown to nearly 300 full-time employees across the United States.
Outside of DUMAC, if there is such a thing, Howard is very active with several local charities. Howard resides in Syracuse with his wife. They have three adult children and now six grandchildren. Howard enjoys many outdoor activities including deep-sea fishing.
Chief Financial Officer, Co-Chairman
Dave (second generation ownership) joined DUMAC in 1971 following graduation from the University of Dayton with an Education major in History and Mathematics. Dave currently serves as DUMAC's CFO. Dave spent many years in sales, primarily in the supermarket division and was DUMAC's Chairman and CEO prior to transitioning to CFO to make room for the next generation.
Dave served on the RSPA (our Industry Association) Board of Directors between 1991–2002, as RSPA President in 1999-2000, and as the RSPA Secretary/Treasurer in 2003-2005 and 2006-2012. Dave served on the NCR Retail Advisory Council from its inception in 1990 through 2000 and the Panasonic Dealer Advisory Board from 2000 through 2005.
In his free time, Dave is an avid cyclist and does Time Trial races (currently 3rd in NYS for his age bracket), helping coach other cyclists and spending time with his wife Norma, traveling when time permits.
Chief Operating Officer, Chief Technology Officer
Joe currently serves in the dual role of Chief Operating Officer and Chief Technology Officer overseeing overall management and operations of DUMAC. Since bagging his first can of beans at a Jewel Food Store in Chicago, Joe has more than 45 years of retail grocery experience.
Most recently, he served as president and CEO of Retailer Owned Research Company (RORC) for nine years, a back office and POS provider to independent grocers throughout the United States. After DUMAC Business Systems’ acquisition of RORC in August 2015, Joe took on the roles of VP of Product Development and Chief Technology Officer. His background and experiences provide him both a high-level and in-depth knowledge of the technological and operational challenges faced by today’s independent grocer. Joe guided the design effort of the RORCv6, the point-of-sale system custom-built for the grocery business.
Throughout his career, Joe has held several management and senior management positions in the areas of information technology, market research, production, warehousing and transportation. He has a strong background in supply chain management and understands the critical role point-of-sale systems play in the process of buying, distributing, and selling products. In addition, he is well versed in project management and has taught courses in process improvement at Gonzaga University.
Joe holds an undergraduate degree in Operations Management and a MBA from Loyola University of Chicago. In his spare time, Joe enjoys traveling with his wife, woodworking, and spending time with his three children and grandchildren.
Chief Sales Officer
Rory currently serves as Chief Sales Officer of DUMAC. As a third-generation owner, Rory had an early start at DUMAC, by working through college and selling cash registers on the street. As Chief Sales Officer, Rory is responsible for driving sales revenue, managing our warehouse partnerships, and managing our vendor partnerships, as well as our current RORC resellers.
Shortly after joining DUMAC in 2004, Rory was tasked with expanding our supermarket reach throughout Connecticut and New England. After proven results, Rory's next objective was attending Wendy’s shift management training to better understand the quick-service environment. Upon successful completion, Rory exceeded quota each year while expanding our quick service reach and SBOnet footprint across the nation. Prior to being promoted to CSO, Rory was a Vice President of DUMAC.
Rory holds an undergraduate degree in International Business from Fairfield University and a Dual MBA with specializations in Finance and Innovation Entrepreneurship from Northeastern University. Rory was captain of the Fairfield University Men’s Division 1 Lacrosse team in 2004. Rory does not have any free time but is very fortunate to have a wife and four children. Rory has also been active with his little brother from the Big Brothers Big Sisters program since 2006.