President and Chief Executive Officer
Howard (second generation ownership) officially joined DUMAC as the 18th employee on May 1, 1979 after graduating from Broome Community College with an AAS degree in Marketing Sales. During the past 37 years, Howard has been instrumental in the growth and success of DUMAC and spearheaded DUMAC's entry into the hospitality industry in 1982. While operating in the Quick Service and Hospitality vertical, DUMAC grew to over 300 full-time employees across the United States. Howard led the successful transfer of the Quick Service vertical to NCR Corporation, Inc. in 2021.
Howard has served on numerous industry and manufacturers advisory boards.
Outside of DUMAC, if there is such a thing, Howard is very active with several local charities. Howard resides in Syracuse with his wife. They have three adult children and now six grandchildren. Howard enjoys many outdoor activities including deep-sea fishing.
Chief Operations Officer
Rory currently serves as Chief Operations Officer of DUMAC. As a third-generation owner, Rory had an early start at DUMAC, by working through college and selling cash registers on the street. As COO, Rory is responsible for driving sales revenue, managing our warehouse partnerships, and managing our vendor partnerships, as well as our current RORC resellers.
Shortly after joining DUMAC in 2004, Rory was tasked with expanding our supermarket reach throughout Connecticut and New England. After proven results, Rory's next objective was attending Wendy’s shift management training to better understand the quick-service environment. Upon successful completion, Rory exceeded quota each year while expanding DUMAC's quick service reach and the SBOnet footprint (DUMAC developed QS software) across the nation. Prior to being promoted to CSO then quickly COO, Rory was a Vice President of DUMAC.
Rory holds an undergraduate degree in International Business from Fairfield University and a Dual MBA with specializations in Finance and Innovation Entrepreneurship from Northeastern University. Rory was captain of the Fairfield University Men’s Division 1 Lacrosse team in 2004. Rory does not have any free time but is very fortunate to have a wife and four children. Rory has also been active with his little brother from the Big Brothers Big Sisters program since 2006.