Our History

William C. McCarthy and Hugh O. Duskee founded DUMAC in 1952 as a partnership. Both Bill McCarthy and Hugh Duskee were Field Technicians for NCR in the late 1940s prior to forming DUMAC. Ruth McCarthy coined the name “DUMAC” by combining the “DU” for Duskee and the nickname of Bill McCarthy, “Mac” to form DUMAC. At the opening of DUMAC, Bill and Hugh serviced NCR cash registers at a labor rate of $0.50 an hour!

DUMAC has grown since our inception in 1952. As a third-generation, family-owned and operated business, with corporate offices in Syracuse, NY. We also have branch offices in:

• Edmond, OK
• Indianapolis, IN
• Fort Worth, TX
• Monroe, LA

DUMAC employs 300 people living in 27 states with over 75% of staff dedicated specifically to customer service and support.

We have a very strong belief that we treat each of our customers as our partners. Our philosophy is the baseline of our business as we take a consultative approach to each project and implementation. We strive to treat each of our customers as though you are our only customer to ensure the best outcome, service, and support. We believe in our corporate responsibility and are committed to living our core values.