The DUMAC Difference

Our History

A third-generation family-owned company, DUMAC has been helping independent retailers since 1952. The company's founder, William C. McCarthy, started as an NCR Field Technician in the late 1940s and then proceeded to open DUMAC Cash Register Co., a sales and service business for cash registers - the original point of sale equipment for the retail industry. At the opening of DUMAC, Bill serviced NCR cash registers at a labor rate of $0.50 an hour!

Today, DUMAC continues to operate with corporate offices in Syracuse, NY, and branch offices in Massachusetts and Oklahoma. 

DUMAC employs a diverse team of 100 employees across 20 states, with over 75% of team members explicitly dedicated to in-house software development, customer service, and support.

DUMAC's RORC® suite provides a complete technology solution for grocery stores. An NCR Platinum Preferred Channel Partner, our innovative team transitions EOL legacy systems into flexible, future-proof technology solutions.

DUMAC has earned a reputation as an industry leader by helping small to medium businesses, and retailers implement innovative commerce solutions. DUMAC is committed to delivering unsurpassed customer support and is passionate about helping our customer partners drive profits and accelerate growth.

We hold a strong belief that our customers as our partners. We uphold a partner-focused culture of reliability and excellence, emphasizing innovation, integrity, and accountability. The most important tenet of our corporate vision, mission, and values has always been – and remains – our customers;  each is considered our partner. Our philosophy is the baseline of our business, as we take a consultative approach to each project and implementation. DUMAC's team members work diligently to support the success of their businesses.