Current Open Positions at DUMAC Business Systems
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply to one of our open positions today.
DUMAC is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
DUMAC participates in E-Verify at hire. Visit E-Verify Notice and Right to Work Notice for more information.
The Field Service Technician Level I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after hours and weekend work flexibility.
This position requires travel in the regions in Oklahoma City, OK.
The Field Service Technician Level I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after hours and weekend work flexibility.
This position requires regular travel by car and will work primarily in the Syracuse, NY region.
The Customer Success Engineer is responsible for providing ongoing support, strategic guidance, and technical expertise to customers while creating a positive customer experience and serving as the liaison between customers and internal teams. The Customer Success Engineer focuses on developing long-term customer relationships, increasing customer satisfaction, maximizing solution adoption, minimizing customer churn, and identifying opportunities for account growth. This position combines customer success, technical consulting, account management, and customer advocacy responsibilities to ensure customers realize maximum value from DUMAC's products, services, and technology solutions.
This position requires regular travel by car and will work primarily in the Syracuse, NY region.
As a Sales, Account Manager you will be responsible for prospecting and expanding the customer base within assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with primary focus in designated region and vertical (i.e. supermarket/grocery store, and convenience store/petroleum industries).
This is a proactive recruitment posting. While we may not have any current open positions for this role, we are always open to meeting new talent.
The Technical Account Representative performs both office, field work, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in converting a store’s POS system, Back Office, and network schema.
This is a proactive recruitment posting. While we may not have any current open positions for this role, we are always open to meeting new talent.
