Current Open Positions at DUMAC Business Systems
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply to one of our open positions today.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
Diagnose and resolve point of sale (POS) hardware and software problems via telephone and remote connection. Provide troubleshooting assistance for POS systems hardware and network connectivity. Investigate and resolve regular and emergency technical issues with a moderate degree of complexity via telephone and/or internet. Conduct significant analysis and/or information gathering and independently develop approaches to resolutions.
Coordinates and completes the implementation and support of cutting-edge and legacy supermarket applications; ensures all facets of the system (hardware, software, networking, etc.) are functioning prior to turning the system over to the training team.
Summary
The Field Service Technician I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry-leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after-hours and weekend work flexibility.
