Current Open Positions at DUMAC Business Systems
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply to one of our open positions today.
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The Business Development Representative is a key performer in the organization, and will be responsible for building a pipeline of leads for the Sales team. While working closely alongside the Account Managers, the Business Development Representative's responsibility is to offer product knowledge and expertise within our product offerings and aim to expand market share and grow our business with new and existing customers.
Summary
The Field Service Installation Technician completes the entire Point of Sale (POS) hardware and cabling installation across all verticals (Supermarkets and Convenience Stores). In addition, this role completes system testing prior to turning the system over to the training team as well as provides technical support for onsite customers across various POS platforms. The Field Service Installation Technician owns the assigned territory and customers by providing industry-leading service. This position requires after-hours and weekend work flexibility.
Summary
The Field Service Installation Technician completes the entire Point of Sale (POS) hardware and cabling installation across all verticals (Supermarkets and Convenience Stores). In addition, this role completes system testing prior to turning the system over to the training team as well as provides technical support for onsite customers across various POS platforms. The Field Service Installation Technician owns the assigned territory and customers by providing industry-leading service. This position requires after-hours and weekend work flexibility.
Through primarily heavy outbound telephone interaction, the Inside Sales Account Manager will sell within an assigned geography or product offering to new and identified existing valued customers to educate and qualify the right products, solutions or services for their specific needs. Occasionally working with the Technical Account Representatives, technicians, supplier partners, engineers, and other DUMAC resources, the Inside Sales Account Manager is to offer product knowledge and expertise within our product offerings and aim to expand market share and grow our business with new and existing customers.
Summary
The Field Service Technician I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after hours and weekend work flexibility.
Summary
The Field Service Technician I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after hours and weekend work flexibility.
The Field Service Technician I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after hours and weekend work flexibility.
Summary
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
Summary
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
Summary
Diagnose and resolve point of sale (POS) hardware and software problems via telephone and remote connection. Provide troubleshooting assistance for POS systems hardware and network connectivity. Investigate and resolve regular and emergency technical issues with a moderate degree of complexity via telephone and/or the internet. Conduct significant analysis and/or information gathering and independently develop approaches to resolutions.
Summary
Coordinates and completes the implementation and support of cutting-edge and legacy supermarket applications; ensures all facets of the system (hardware, software, networking, etc.) are functioning prior to turning the system over to the training team.
Summary
The Technical Account Representative performs both office, fieldwork, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in converting a store’s POS system, Back Office, and network schema.
Summary
The Technical Account Representative performs both office, fieldwork, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in converting a store’s POS system, Back Office, and network schema.
