Current Open Positions at DUMAC Business Systems
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply to one of our open positions today.
We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
Diagnose and resolve point of sale (POS) hardware and software problems via telephone and remote connection. Provide troubleshooting assistance for POS systems hardware and network connectivity. Investigate and resolve regular and emergency technical issues with a moderate degree of complexity via telephone and/or internet. Conduct significant analysis and/or information gathering and independently develop approaches to resolutions.
Coordinates and completes the implementation and support of cutting-edge and legacy supermarket applications; ensures all facets of the system (hardware, software, networking, etc.) are functioning prior to turning system over to training team.
Summary
The Billing Specialist supports the Accounting Department by being responsible for the entire lifecycle of a service/support contract ensuring it is accurately prepared and invoiced to our customers. This includes reviewing, auditing, and running reoccurring contract invoices on a scheduled and as-needed basis.
Summary
Performs a variety of technical and administrative-accounting work and applies accounting principles and methods in maintaining the fiscal records and systems.
The Network Engineer II installs, maintains, and evaluates network systems and communications. Troubleshoots network issues with diverse scope. Assists network architecture design, feasibility, and cost studies. Provides technical expertise in telecommunications functions such as network design, engineering, implementation, integration, and end-user support.
Diagnose and resolve point of sale (POS) hardware and software problems via telephone and remote connection. Provide troubleshooting assistance for POS systems hardware and network connectivity. Investigate and resolve regular and emergency supermarket technical issues with a moderate degree of complexity via telephone and/or internet. Conduct significant analysis and/or information gathering and independently develop approaches to resolutions.
Summary
The Field Service Technician I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry-leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after-hours and weekend work flexibility.
Summary
As a member of the Corporate Leadership Team, the Vice President of Product Development is accountable for all aspects of DUMAC’s developed Intellectual Property which includes the RORC Product Suite, licensed product interfaces, and integrations.
The role is responsible for ensuring that the development stack meshes with modern technologies and that the software retains a “software managed” flexibility. The IP Development, QA, and Integration teams all report to the VP of Product Development. Working with the Sales team, the individual in this role researches and monitors existing client base and industry developments for potential new product opportunities or vendor alignments and sets a strategy for accomplishing goals to reach those opportunities. The role also works with Sales and Marketing to ensure that labeling, marketing/promotional literature, and documentation match product specifications. Lastly, the role is responsible for establishing project budgets and preparing financial and strategic analysis reports.
