Coordinates and completes the implementation and support of cutting-edge and legacy vertical applications; ensures all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to training team.
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Coordinates and completes the implementation and support of cutting-edge and legacy vertical applications; ensures all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to training team.
Summary
The Integration Engineer II develops and implements solutions incorporating internal and customer applications to DUMAC’s software products and supported software and hardware. This role evaluates existing components or systems to determine integration requirements and ensures that the final solution meets organizational needs. The Integration Engineer is a liaison between support, sales, customers, and vendors. Additionally, this role reviews and assists in documenting recommended configuration settings for new hardware components and operating systems relative to software sold and serviced by DUMAC.
Summary
The Project Manager is responsible for managing the project from inception to a successful closeout. The Project Manager ensures the success of the project by developing and implementing the project plan for each customer engagement. The plan will develop and implement processes around schedule, communication, risk, and quality. This clearly defined plan is used by the project lead technician/installer and customer for the achievement of the project objectives/deliverables, providing customer satisfaction and controlling change while managing budgets/finances to ensure project profitability for the organization.
Summary
The role of the Reporting and Applications Analyst is responsible for the administration, monitoring, and maintenance of software infrastructures and applications. This position will oversee practices and processes to ensure the integrity, safety, and availability of all data and applications as part of DUMAC’s information systems. In this role, this position will create and maintain reports for internal business units.
Summary
Entry-level position is responsible for supporting all aspects of enterprise computing and voice/data networking environments. Includes, but is not limited to micro-computer installation and maintenance, helpdesk support, wide and local network management, system, and network security.
Summary
As a System Staging Specialist, you will be responsible for configuring networked servers, terminals, and peripherals; testing and researching new technologies, and providing technical support for customers and other staff. You should have some practical networking and technical experience along with a strong desire to learn the verticals supported by DUMAC.
Summary
The Technical Account Representative performs both office, field work, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in converting a store’s POS system, Back Office, and network schema.
Summary
The Field Service Technician I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry-leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after-hours and weekend work flexibility.
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
As an Account Manager, you will be responsible for prospecting and expanding the customer base within the assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with a primary focus in a designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).
Diagnose and resolve point of sale (POS) hardware and software problems via telephone and remote connection. Provide troubleshooting assistance for POS systems hardware and network connectivity. Investigate and resolve regular and emergency technical issues with a moderate degree of complexity via telephone and/or the internet. Conduct significant analysis and/or information gathering and independently develop approaches to resolutions.
Coordinates and completes the implementation and support of cutting-edge and legacy supermarket applications; ensures all facets of the system (hardware, software, networking, etc.) are functioning prior to turning the system over to the training team.
Summary
The Technical Account Representative performs both office, fieldwork, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in converting a store’s POS system, Back Office, and network schema.
Summary
The Technical Account Representative performs both office, fieldwork, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in converting a store’s POS system, Back Office, and network schema.
Summary
The Field Service Technician I will provide technical support for onsite customers across various Point of Sale (POS) platforms and is accountable for a specific territory and customers by providing industry-leading service. This position will also be responsible for maintaining the DUMAC vehicle and local inventory levels. Additionally, this position requires after-hours and weekend work flexibility.