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Career Opportunities

Current Open Positions at DUMAC Business Systems



Open Positions at DUMAC

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply to one of our open positions today.

DUMAC is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

DUMAC participates in E-Verify at hire. Visit E-Verify Notice and Right to Work Notice for more information.

 

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Click the "Apply for Job" button to complete the application process and upload your resume.

Through primarily heavy outbound telephone interaction, the Inside Sales Account Manager will sell within an assigned geography or product offering to new and identified existing valued customers to educate and qualify the right products, solutions or services for their specific needs. Occasionally working with the Technical Account Representatives, technicians, supplier partners, engineers, and other DUMAC resources, the Inside Sales Account Manager is to offer product knowledge and expertise within our product offerings and aim to expand market share and grow our business with new and existing customers.

 

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DUMAC is always looking to expand our network and meet qualified candidates interested in the below positions:

Summary

As a Sales, Account Manager you will be responsible for prospecting and expanding the customer base within assigned region and vertical. This role provides sales consultation, support, and management of customer activity involving the hardware and software products and services with primary focus in designated region and vertical (i.e. quick service/fast food, supermarket/grocery store, and convenience store/petroleum industries).

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Summary

Diagnose and resolve point of sale (POS) hardware and software problems via telephone and remote connection. Provide troubleshooting assistance for POS systems hardware and network connectivity. Investigate and resolve regular and emergency technical issues with a moderate degree of complexity via telephone and/or the internet. Conduct significant analysis and/or information gathering and independently develop approaches to resolutions.

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Summary

The Technical Account Representative performs both office, fieldwork, and support to configure Point of Sale (POS) databases. This role has knowledge of Point of Sale (POS) supported software, applications, processes, installation, and training. Additionally, this role provides support by troubleshooting escalation calls for both internal employees and DUMAC customers. The Technical Account Representative will successfully aid in converting a store’s POS system, Back Office, and network schema.

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Contact

Sales & Support: 315-463-1010
Corporate Headquarters:
315-463-1010
19 Corporate Circle
East Syracuse, NY 13057

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