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Simplified POS & Back-Office Reporting for Quick Service

Partner with DUMAC to determine the perfect point-of-sale solution, software, hardware, and reporting tools to streamline your entire quick service and fast-casual restaurant operation.

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A nationally recognized leader in the Quick Service industry, DUMAC services thousands of QS and fast-casual restaurants nationwide.

We may have even worked with you! Our team members understand your business because we have worked in the QS industry - in multiple positions!

"The difference between DUMAC and other companies I have dealt with is that the DUMAC team - Most of them have ketchup in their blood...

... They have lived in my world and have worked in this environment. They understand and are able to react to our requests and quickly resolve any issues we have! "

Everything You Need to Run Your Restaurant

As a high volume counter service and drive thru restaurant, remaining "quick," fast, and accurate is critical to your business. For quick service and fast casual restaurants, point-of-sale (POS) systems are the central communication hub for operations.

DUMAC works with you to consult, assess, and determine the RIGHT technology and equipment that best fit your current and planned operations.

DUMAC partners with industry leaders to bring technology, software, and hardware to connect your restaurant technology creating a streamlined commerce solution at every customer touchpoint from drive thru to registers, kiosk, mobile ordering and loyalty.

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Robust POS

Manage, streamline, and track counter, drive thru, and kitchen orders to service

  • Process Payments
  • Real-time analytics and reports
  • Mobile ordering, curb-side, and delivery
  • Track and manage inventory
  • Sales reporting
  • Employee management and time clock

Durable POS Hardware for Restaurants

Get durable, proven POS terminals, handheld devices, kiosks and more, purpose-built for the demanding restaurant environment.

  • Terminals and customer-facing displays
  • Handheld Scanners
  • Pin Pads/Credit Card Readers
  • Cash Drawers
  • Kiosks
  • Kitchen Controllers
  • Kitchen display systems
  • Bump bars
  • POS Servers
  • Printers and Peripherals
  • Drive Thru Timers
  • Headsets

Expert Support, Service, & Advice

Allow your employees to take orders instead of troubleshooting hardware and software.

  • 24/7/365 LIVE, US-Based HelpDesk Support. Always someone to help—no matter the time of day
  • Onboarding, Setup assistance, product change support and training
  • Approved technology provider with industry and partner certifications
  • AEX Program - When trouble shooting exposes a hardware or equipment issue, DUMAC's Advanced Equipment Exchange program allows for busy restaurant managers to replace pertinent equipment, even overnight, and remain operational
  • On-Site Service - Technicians available to get you back up and operational, including priority and emergency services

Additional Perks

  • Product Change Team of Experts
  • SBOnet Team of Analysts
  • Wendy's QSCC-Certified - adhering to an exceptionally high set of quality standards and delivery
  • Franchisee Forum and knowledge-based newsletter
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Use data to your advantage and grow your business with Aloha Point of Sale

More restaurant staff are trained on NCR Aloha than any other POS.

Used by more cashiers and servers than any other POS in the industry, NCR Aloha POS is a comprehensive restaurant point-of-sale and management software with 30 years of features and functionality built into the system.

Aloha is the all-in-one POS solution that will improve your guests' experience, grow your business, allow you to serve and manage with no boundaries, and enhance your operation with robust hardware and software designed specifically for restaurants.

Learn more about Aloha POS.

Key Features

  • Transform your operations – Easily manage orders and payments coming in from multiple channels all from a single source.
  • Innovate your customer experience – NCR Aloha open platform provides the flexibility to customize your restaurant solution with SBOnet back office.
  • Deliver a secure experience – Protect your network, your valuable business data and your guests’ information with confidence.
  • Loyal Customers – Make it easy for your customers to earn rewards and connect with your restaurant anytime they choose.
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NCR has acquired SBOnet. We are happy to welcome these existing customers to the NCR family.

Please check back for additional information as we prepare to transition this solution into our portfolio for restaurants everywhere.
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Don’t let aging infrastructure and technology hold you back

DUMAC serves thousands of quick service restaurants across North America and in Aruba, Puerto Rico, Suriname and the Virgin Islands. Find out how our industry-leading software and hardware solutions, along with unrivaled support, can improve every aspect of your business.

Get in touch today and find out how DUMAC can help

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Contact

Sales & Support: 315-463-1010
Corporate Headquarters:
315-463-1010
19 Corporate Circle
East Syracuse, NY 13057

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